These Terms and Conditions (the “Terms”) apply to all ticket purchases and attendance at AniBeat concerts and related events (the “Events”) organized by AniBeat (the “Organizer”). By purchasing a ticket or attending an Event, you (“Customer”) agree to be bound by these Terms.

1. Definitions

1. “Organizer” means AniBeat, its affiliates, and authorized representatives.
2. “Customer” means any person purchasing or attending an Event with a valid ticket.
3. “Ticket” means a valid entry pass (electronic or physical) issued by the Organizer or authorized ticketing agents.
4. “Event” means any concert, performance, or related activity hosted by the Organizer.

2. Ticket Purchase and Payment

• Tickets may be purchased only through the Website [https://japan-anime-concert.com] or other authorized platforms.
• Payment must be completed using the methods provided (e.g., credit card, electronic payment).
• Ticket sales are confirmed only after full payment has been received.
• The Organizer reserves the right to cancel any order that is incomplete, fraudulent, or suspected of unauthorized activity.

3. Ticket Delivery, Transfer, and Resale

• Tickets will be delivered electronically unless otherwise specified.
• Unauthorized resale, duplication, or transfer of tickets is strictly prohibited.
• Tickets obtained through unauthorized channels may be declared invalid without refund.
• Lost, stolen, or damaged tickets will not be reissued.

4. Cancellations, Refunds, and Changes

• All sales are final. No cancellations, refunds, or exchanges are permitted except where required by law or expressly provided herein.
• In the event of cancellation or postponement by the Organizer, refund or exchange procedures will be announced on the Website.
• Service charges, transaction fees, and other handling costs are non-refundable.
• The Organizer is not responsible for travel or accommodation costs incurred due to event cancellation or changes.

5. Admission and Entry Conditions

• Customers must present a valid Ticket for entry. The Organizer may require photo identification.

• The Organizer reserves the right to refuse admission or remove any person who:

  1. Fails to comply with staff instructions
  2. Engages in disruptive, abusive, or unsafe behavior
  3. Is found to be intoxicated or under the influence of prohibited substances

• The following are prohibited inside the venue:

  1. Unauthorized photography, video, or audio recording
  2. Weapons, fireworks, hazardous materials
  3. Illegal substances, alcohol, or outside food and beverages (unless permitted)
• Customers must comply with venue rules and regulations at all times.

6. Event Changes and Force Majeure

• The Organizer reserves the right to change the Event’s program, performers, schedule, or venue due to unforeseen circumstances.
• The Organizer shall not be liable for cancellations or modifications caused by force majeure, including but not limited to natural disasters, strikes, accidents, government actions, epidemics, or technical failures.

7. Health and Safety

• Customers attend Events at their own risk.
• The Organizer may implement health and safety protocols (e.g., temperature checks, mask requirements, entry limits) in accordance with public regulations.
• Customers must comply with all such protocols as a condition of entry.

8. Intellectual Property

• All Event content (including music, video, images, performance recordings, logos, and Website content) is the property of the Organizer or its licensors.
• Customers may not record, reproduce, distribute, or publicly display Event content without prior written consent.

9. Liability and Disclaimer

• The Organizer is not liable for any personal injury, illness, property damage, or loss sustained during attendance at the Event, except in cases of gross negligence or willful misconduct.
• The Organizer shall not be liable for indirect or consequential damages, including but not limited to travel, lodging, or lost enjoyment.
• The Organizer’s maximum liability shall not exceed the total price paid for the Ticket.

10. Personal Data

Customer information collected through ticket purchase will be processed in accordance with the Organizer’s Privacy Policy, available on the Website.

11. Governing Law and Jurisdiction

These Terms are governed by the laws of Japan. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the Tokyo District Court.

12. Amendments

The Organizer may revise these Terms at any time without prior notice. Updated Terms will be effective once published on the Website.